Fluent Forms Connector
The ShareBuilder Assistant is expanding its website and lead capture ecosystem with a new Connector that brings Fluent Forms directly into the Assistant Skills platform. With the Fluent Forms Connector, media teams can turn WordPress form submissions into coordinated workflows for sales follow-up, routing, notifications, approvals, and operational action.
About Fluent Forms
Fluent Forms is a WordPress form builder used to create contact forms, lead capture forms, surveys, quizzes, payment forms, and other submission-based experiences without custom coding. It gives teams a flexible way to collect information from website visitors, advertisers, prospects, clients, and internal users.
For media organizations, Fluent Forms can support a wide range of intake moments, including advertiser inquiries, campaign requests, event registrations, sponsorship interest, creative submissions, support requests, and internal workflow forms.
This is the Fluent Forms Connector
The Fluent Forms Connector brings website form activity directly into Assistant Skills so each submission can become part of a larger business process.
Instead of letting form entries sit in an inbox, spreadsheet, or website dashboard until someone reviews them manually, the Assistant can help evaluate the submission, route it to the right team, update connected systems, and trigger the next step automatically.
Turn form submissions into workflow action
Forms are often the starting point for important business activity. A prospect asks for more information, an advertiser submits campaign details, a client requests a change, or an internal team member sends a pricing or approval request.
With Fluent Forms connected, Skills can use those submissions to trigger workflows like:
- Creating or updating a lead in ShareBuilder CRM
- Routing a form submission to the right seller, market, or support team
- Sending internal notifications when a new request arrives
- Preparing follow-up messages based on form details
- Creating tasks for sales, marketing, pricing, or operations
- Escalating requests that meet specific criteria
This helps teams respond faster while reducing the manual work required to monitor and sort incoming submissions.
Route inbound requests with better context
Not every form submission should be handled the same way. A national advertiser inquiry may need a different path than a local business request. A renewal-related question may need to go to an account owner, while a campaign change may need to go to operations or fulfillment.
With the Fluent Forms Connector, Assistant Skills can review submitted fields, compare them to CRM or pricing context, and help determine what should happen next.
That makes the Connector a strong fit for use cases like:
- Website lead capture and qualification
- Advertiser inquiry routing
- Campaign intake and handoff forms
- Event, promotion, or sponsorship interest forms
- Client support or change request forms
- Internal pricing, creative, or approval intake
Connect website activity to your revenue workflow
Fluent Forms becomes more powerful when connected to ShareBuilder CRM, Pricing, Data Enrichment, Outbound Email, Microsoft Outlook, and other Assistant Skills Connectors. The Assistant can use form details alongside real account context before deciding how to route, notify, or follow up.
For example, a Skill could receive a new advertiser inquiry, check whether the company already exists in CRM, identify the right seller, prepare a follow-up task, send an internal alert, and draft a response for review.
That means website submissions are not treated as isolated entries. They become the starting point for a connected revenue workflow.
Use form data in AI-assisted workflows
Form submissions often include unstructured details that need interpretation. A prospect may describe goals in a text field, a client may explain a campaign issue, or an internal user may include special instructions in a request.
When Fluent Forms is paired with AI Connectors inside Assistant Skills, the Assistant can help summarize submissions, classify intent, extract key details, identify missing information, and recommend the next best step.
This can help teams reduce manual review while still keeping important decisions visible and controlled.
Keep humans in control when needed
Some form-driven workflows can move automatically. Others need review before action is taken.
With Assistant Skills, Fluent Forms can support human-in-the-loop workflows where the Assistant routes the submission, prepares a recommendation, drafts a message, or creates a task, then pauses for approval before anything is sent or updated.
This gives teams the speed of automation while keeping people involved when judgment matters.
Assistant Skills
Skills are the workflows you train the ShareBuilder Assistant to run for your team. Create a Skill and the Assistant executes playbooks, coordinates processes, updates systems, and communicates across platforms automatically.
Availability
ShareBuilders plans to offer Assistant Skills in a limited beta preview to select customers in early Q2 2026, followed by broader availability shortly thereafter. Assistant Skills will be sold as a standalone product with predictable pricing using a single flat fee rather than per-step, per-user, or per-workflow charges.
For more information
To learn more about ShareBuilder Assistant Skills, request beta access, or discuss adding your application to the Skills Connector Marketplace, visit ShareBuilder Assistant Skills or contact ShareBuilders at chris.koller@share-builders.com.
About ShareBuilders
ShareBuilders delivers a media-focused sales platform that includes Pricing, CRM, Data Enrichment, and workflow automation. Built specifically for media organizations, ShareBuilders helps teams manage pipelines, activity, and performance with secure cloud access and mobile tools designed for sellers on the go.
