Customers love being able to chat with our support team to get answers to their questions. Over the past year, we’ve been busy teaching the ShareBuilder Assistant to help answer customer questions, and today, it’s ready with powerful new capabilities.
A Smarter, Faster Experience
The ShareBuilder Assistant is now built directly into the same chat experience, delivering accurate responses in seconds, anytime, day or night. It’s been trained on our help articles, release notes, blog posts, industry knowledge, and more, so it can provide fast, reliable answers whenever you need them.
And if you’d prefer to connect with a person, just let the Assistant know in the chat widget or by email, and one of our team members will step in.
Gearing Up for What’s Next
This is just the beginning. The Assistant will continue to learn and expand its abilities over time. As we roll out new features, it won’t just answer questions, it will provide personalized responses based on your data and even take actions on your behalf in ShareBuilders. Today, we’re laying the foundation for a new way for customers and the ShareBuilder Assistant to work together.
Try the ShareBuilder Assistant Today
You’ll find the Assistant in the chat widget on any Pricing or CRM page, or by emailing helpdesk@share-builders.com. Right now, it’s especially helpful for CRM best practices, pricing tips, and troubleshooting common issues, and its knowledge will only continue to grow from here.
We’re excited to share this milestone and continue expanding the ShareBuilder Assistant to make your experience faster, smarter, and more helpful than ever.